Terms and Conditions
1. Services
Maple Customs Brokerage LLC provides customs brokerage and related logistics services, including import/export documentation, compliance assistance, and shipment coordination. All services are subject to applicable laws and regulations.
2. User Responsibilities
By using our services, you agree to:
Provide accurate and complete information
Comply with all applicable import/export laws and regulations
Ensure that all documentation submitted is truthful and correct
Be responsible for any duties, taxes, or fees associated with shipments
3. Fees and Payments
All services are subject to fees as agreed upon
Payments must be made within the specified time frame
Late payments may result in service delays or additional charges
4. Compliance and Regulations
You acknowledge that international shipping is subject to government regulations. We are not responsible for delays caused by customs inspections, government actions, or incomplete documentation.
5. Limitation of Liability
Maple Customs Brokerage LLC shall not be liable for:
Delays in shipment due to customs or third parties
Losses resulting from incorrect or incomplete information provided by the client
Indirect, incidental, or consequential damages
6. Third-Party Services
We may work with third-party carriers, logistics providers, or government agencies. We are not responsible for the actions or performance of these third parties.
7. Confidentiality
We respect your privacy and will take reasonable measures to protect your information. However, we may disclose information when required by law or regulatory authorities.
8. Termination
We reserve the right to suspend or terminate services at any time if these terms are violated or if required by law.
9. Changes to Terms
We may update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.
10. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Indiana, United States.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Maple Customs Brokerage LLC
Email: info@maplechb.com
Phone: +1 (765) 409-9134
Address: Indiana, United States